We are always ready to help you with any questions that you may about the services you are subscribed to or that you have ordered. How you can get support depends on the service you are subscribed to and whether you have purchased a support package.
Email Support
For all customers, the best way to get support with your service subscriptions and orders is to email our support team on help@bissesar.nz.
Based on the nature of your request, we may respond to you via reply email or call you to discuss further steps.
Phone Support
If you have an eligible support package, you can call our support hotline on 0800 123 132 from within New Zealand. This line is toll-free if called from a landline, but we encourage you to check your calling rates before making the call.
Live Chat
If you have access to a MyBissesar account and are on an eligible support plan, you can reach our support team using the live chat option from your MyBissesar dashboard.
Customers on an eligible support plan can also reach our support team by sending us a message on WhatsApp. If you are eligible for this option, our WhatsApp business account details will be shared with you.